Audit a store

The audit is what produces every Triage item, Opportunity, and Test idea in your store. You do not run it by hand: Spar kicks off the first audit automatically when you add a store, then you come back to a ranked backlog instead of a blank page.

1. Add your store

Paste your store URL and connect it. Spar starts the first audit automatically, so there is no checklist to fill in and no CRO heuristics to know. A banner shows at the top of every page until the audit finishes, and most pages show an "Audit running" placeholder until results are available.

2. Spar crawls and scores

Spar crawls your pages server-side and scores each stage of the journey. A first audit typically completes in a few minutes, though it depends on store size, how many pages we crawl, and whether analytics is connected. You do not need to keep the tab open: the audit runs in the background and the UI catches up the next time you load any page in that store.

3. Results land as a backlog

When the audit finishes, the results fill your store with Triage items, Opportunities, and Test ideas. This is the raw material for every other workflow in Spar.

4. Review your ranked backlog

Open the Home page for your store health score and a list of opportunities ranked by impact. Each opportunity already carries test ideas you can promote straight into the A/B test flow.

5. Refresh anytime

Click Refresh audit in the top right of the Home page when:

• You have made meaningful changes to the live store and want to re-score.
• You connected (or reconnected) an integration after the first audit.
• The current results feel stale and you want a fresh pass.

Refreshing keeps your historical data (completed tests, resolved opportunities, notebook entries) and updates the gap and hypothesis ranking to match the current store.

If the audit stalls

Most audits just run. When one does not, it is almost always one of these:

• The store blocks automated traffic. If you have a firewall or bot manager, you may need to allow our crawler. Email stores@cuped.ai and we will send the current IP range to allow-list.
• The store is geo-gated. If it only loads in certain regions, let us know so we can crawl from a matching region.
• A page requires login. Add the page to the crawl pin list under Settings → Crawl and reach out so we can wire up a test credential.

If something is stuck for more than 30 minutes, email stores@cuped.ai and we will dig into the job logs and unstick it.